How To Perform an HP System Recovery in Windows 10 | HP Computers | HP
Learn how to perform an HP system recovery in Windows 10. For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpcomputingsupport
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Follow these steps to Perform an HP System Recovery in Windows 10:
- To perform an HP system recovery in Windows 10, first power off your computer.
- Disconnect all peripheral devices, except the keyboard, mouse, power cord, and monitor.
- Power on your computer.
- Select the Start button.
- Enter HP Recovery Manager and select it from the results.
- If prompted by a User Account Control, select Yes to continue.
- Under Help, select Windows Recovery Environment.
- Select OK to reboot into the Windows Recovery environment.
- Select Troubleshoot, and then select Recovery Manager.
- If you have any files on the hard drive you would like to keep, you must back them up at this point.
- Select the option to Back up your files first.
- Select the Auto Selection option to have Recovery Manager automatically identify the files to back up.
- Select Next.
- Select the types of files to back up, and then select Next.
- Recovery Manager identifies all files to back up.
- When prompted to choose where you want to save the backup, insert a USB drive or external hard drive into any available USB port on your computer.
- Select the drive to save your files, and then select Next.
- Select Next to copy your personal backup files to the selected drive.
- The files finish backing up to the drive.
- Select Next.
- With the files backed up, select Recover without backing up your files, and then select Next.
- Select Next.
- System Recovery erases all contents on the hard drive and then restores the drive back to its original factory image.
- This includes reinstalling all original software and drivers.
- The recovery preparation completes.
- Follow any prompts to restart the computer.
- System recovery might install software that was previously installed on your computer.
- With the software installation completed, the computer restarts.
- Follow the onscreen prompts to complete setting up Windows.
- To complete setting up your computer, HP recommends following these remaining steps.
- First, connect your computer to the Internet.
- Run Windows update to get the latest updates and security patches for your computer.
- Set up and install any security software. Install any other applications.
- Copy any personal backup files that were saved during the recovery process to your computer.
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How To Perform an HP System Recovery in Windows 10 | HP Computers | HP
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