How to Test Your HP Computer Hardware from Windows | HP Computers | HP
Learn how to test your HP computer hardware from Windows.
If your PC won't boot into Windows or you want to perform a test not supported by Windows Diagnostics, try using HP PC Hardware Diagnostics UEFI. For steps on using UEFI, watch this video: https://youtu.be/-a-N_HfIZso
For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpcomputingsupport
More support options for your computer or mobile device are available at http://hp.com/support.
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Follow these steps to test your HP computer hardware from Windows:
- Select the Start button.
- Select HP Help and Support.
- Select Run as administrator.
- HP recommends running a fast system test first.
- On the main menu, select System Tests.
- Select Fast Test.
- Select Run once to check your computer hardware.
- Run Component Tests if the system does not resolve the issue.
- If a test fails, write down the 24-digit Failure ID.
- Go to hp.com/contacthp.
- Enter the Failure ID indicated on the HP Contact form
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How to Test Your HP Computer Hardware from Windows | HP Computers | HP
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